Help and support
Itchy Feet works on the web, iPhone and Android, with one account across them all. If your question isn't answered here, email us.
Email us
Tell us whether you're on the web, an iPhone or Android, and what happened. We read every message.
Signing in
Enter your email address and we'll email you a six-digit code. It works once, for 10 minutes. No email? Check your spam folder, then ask for a new code.
Using a new phone
Sign in with your email as usual, and your calendar comes with you. The first time you open your vault on the new phone, enter your recovery phrase. After that, your face or fingerprint opens it.
If your phone is lost or stolen
Your trips and documents are kept safe in your account. Sign in on another phone or on the web. If you can't reach your inbox either, choose “Lost your phone?” when signing in at getitchyfeet.com. You'll need two of these: your inbox, your recovery phrase or someone you trust.
Without a signal
The apps keep your calendar on your phone, so it works on a plane or abroad without data. Changes you make are sent when you're back online. To have your vault documents without a signal too, turn on “Keep vault documents on this phone” in the Vault.
Show the driver
Add an address to a stay or activity, or a pick-up point to a journey, and a Show the driver button appears in your calendar. It shows where you're going written the local way, with “please take me here” in the local language.
Deleting your account
Open Account and choose Delete account, in the app or on the web. It removes your trips, documents, notes and links for good.
How we look after your data: Privacy policy · Terms